Terms and Conditions

Terms and Conditions
21/02/2025

1. Introduction
Welcome to www.theabilitiesinme.com. This Website is operated by The Abilities In Me Foundation ("we," "us," or "our"). By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please refrain from using our Website.

2. Use of the Website

Eligibility: Users of all ages, including those under 18, are welcome to access and use the Website. If you are under 18, you should do so with parental or guardian guidance.
Account Creation: To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Prohibited Conduct: You agree not to:
- Use the Website for unlawful purposes.
- Transmit any harmful or malicious content.
- Attempt to gain unauthorized access to our systems.
- Engage in any activity that could damage or impair the Website's functionality.

3. Intellectual Property Rights

Copyright Ownership: All content on the Website, including text, images, logos, and resources, is the property of The Abilities In Me Foundation or its content suppliers and is protected by intellectual property laws.
IP Ownership: The intellectual property of all works on the Website belongs to Gemma Keir.
Foundation Copyright: Any products featuring The Abilities In Me Foundation logo are copyright to The Abilities In Me Foundation and may not be reproduced, copied, or distributed without explicit permission.
Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. Any other use requires our prior written consent.

4. Purchases and Donations

Product Listings: We strive to ensure that all product descriptions and prices are accurate. However, we do not warrant that such information is free from errors.
Order Acceptance: Your order is an offer to purchase. We reserve the right to accept or decline any order. A contract is formed only when we dispatch the product to you.
Donations: Donations made through the Website are voluntary and non-refundable.

5. Events and Workshops

Registration: Some events or workshops may require prior registration. Details will be provided on the event page.
Conduct: Participants are expected to behave respectfully. We reserve the right to remove individuals who disrupt events.

6. User-Generated Content

Submissions: If you submit content (e.g., comments, reviews), you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and modify such content.
Responsibility: You are responsible for the content you submit and must ensure it does not violate any laws or infringe on third-party rights.

7. Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your personal information. By using the Website, you consent to the practices described therein.

8. Limitation of Liability
To the fullest extent permitted by law, The Abilities In Me Foundation shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or any products or services purchased through the Website.

9. Indemnification
You agree to indemnify and hold harmless The Abilities In Me Foundation, its affiliates, and staff from any claims arising out of your breach of these Terms or your use of the Website.

10. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Website constitutes acceptance of the revised Terms.

11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.

12. Contact Information
For questions about these Terms, please contact us at:

The Abilities In Me Foundation

Email: info@theabilitiesinme.com

Return and Refund Policy

Refund and Returns Policy
21/02/2025

1. Introduction
At The Abilities In Me Foundation, we aim to provide high-quality merchandise and books to our customers. As our products are ordered through third-party suppliers, our refund and return process may vary depending on the supplier's policies. Please read the details below carefully.

2. Third-Party Suppliers
All merchandise and books available on our website are fulfilled by third-party suppliers. If you experience any issues with your order, including product faults or incorrect items, please follow the procedure outlined below.

3. Reporting an Issue
If you receive a faulty or incorrect item, please contact us as soon as possible at info@theabilitiesinme.com with the following details:

Your order number
A description of the issue
Photos of the item (if applicable)

Once we receive your request, we will liaise with the third-party supplier to arrange a resolution.

4. Refunds and Replacements
Depending on the third-party supplier’s policy, we will work to provide one of the following resolutions:

A replacement order at no additional cost if the item is damaged or incorrect.
A refund if a replacement is not possible. Refunds will be processed according to the supplier’s terms and may take several business days to reflect in your account.

5. Return Policy

Faulty or Damaged Items: If your item arrives damaged or defective, we will coordinate with the supplier to issue a replacement or refund.
Change of Mind: As orders are processed through third-party suppliers, we cannot guarantee refunds or exchanges for change-of-mind purchases. However, you may contact us, and we will check if the supplier allows returns in such cases.

6. Processing Time
We strive to resolve all issues as quickly as possible. Please allow up to 10 business days for us to communicate with the supplier and arrange a solution.

7. Contact Information
For any inquiries regarding refunds and returns, please contact us at:
Email: info@theabilitiesinme.com

Terms and Conditions

Return and Refund Policy

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